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Location and Job Title:

Administrative Assistant
Mandel JCC of the Palm Beaches, Boynton Beach
8500 Jog Rd
Boynton Beach, FL 33472

JCC Info:

Mandel Jewish Community Center of the Palm Beaches (JCC), is a non-profit organization committed to enhancing the quality of family life and promoting the physical, intellectual and spiritual wellness of individuals of all ages. Established over 30 years ago, the mission of the JCC is to create a strong Jewish community by providing high quality programs close to where people live that connect them to Jewish life. It is an agency that delivers services to the community at large including populations at risk.

Principal Responsibilities:

Position is responsible for the first impression and upkeep of a professional environment in the Children, Camp and Family Department requiring expertise in administrative duties and customer service. It is essential that everyone is greeted while attending to the needs of the JCC members and guests. Responsible for collecting program inquiry information, registrations and maintaining records for the departments. Select administrative duties will include such tasks as answering telephones, thank you e-mails/notes to prospective members, follow-up calls, filing, data entry and the ability to work with staff and supervisors. Must be able to work independently and follow through on assigned tasks. Work is generally 40 hours during each work week Monday  Friday with occasional evening or weekend work as directed by work schedule, programs and deadlines.
ESSENTIAL DUTIES AND RESPONSIBILITIES

 Must maintain a positive, courteous and professional demeanor greeting all members and guests;
 Responsible for answering all incoming calls to the Children, Camp and Family Departments;
 Responsible for collecting and tracking of program fees for classes and events and maintaining detailed accurate record keeping;
 Ability to follow-up with telephone calls within 24 hours;
 Filing prospective member inquiries for further review and routing to all appropriate departments (i.e. Marketing, Membership etc.);
 Works with members and guests and assists with any needs or requirements;
 Provides direct support to the Children, Camping and Family Department;
 Depositing all checks, credit card transactions and cash daily;
 Prepare and file purchase orders;
 Order supplies and materials for Children, Camping and Family Department as needed;
 Maintains accurate records in Excel spreadsheets and other internal accounting procedures;
 Ability to work efficiently, effectively and independently to complete assignments in a fast-paced environment with multiple competing tasks and demands;
 Ability to work collaboratively with agency staff members to form a positive, supportive team atmosphere, and maintain courteous and professional working relationships with clients, vendors and outside contacts of agency;
 Ensures strict confidentiality of privileged information;
 Maintains adherence to all company policies and procedures, including agency safety requirements;
 Must work the days and hours to perform all assigned responsibilities and tasks, and be punctual and timely in meeting all performance requirements, including but not limited to, attendance standards and work deadlines;
 Any additional duties agreed upon by the Director of Children, Camping and Family Programming;

NON-DISCRIMINATION STATEMENT:

The Mandel JCC of the Palm Beaches does not discriminate against employees or clients on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status or any other characteristic protected by Federal and State law.A non-discrimination clause concerning employment opportunity is incorporated in the Personnel Manual.The Mandel JCC of the Palm Beaches will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management.Job descriptions will be reviewed periodically as duties and responsibilities change with business necessity.Essential and marginal job functions are subject to modification.



Minimum Qualifications:

MINIMUM POSITION REQUIREMENTS:

 Must be proficient in use of standard office equipment, computer programs and have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MSWord, Excel, Access, and PowerPoint).
 Demonstrated ability to effectively interact with management, co-workers, vendors, and clients in a manner which encourages harmonious working relationships, enhances the image and reputation of the agency and promotes positive client/agency relations.
 Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
 Ability and willingness to participate in ongoing professional development activities in order to keep current on new developments in the field and to enhance skills already maintained;
 Must be able to work independently and follow through on assigned tasks.

RELATIONSHIPS: Position requires constant internal interaction employees, supervisors, officers, lay committees, members, guests, donors and board members as well as significant external interaction with vendors, other agency personnel and the greater community. Must maintain a positive, courteous and professional demeanor at all times.

SPECIAL REQUIREMENTS AND PHYSICAL DEMANDS:

 Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds) bending, stooping, stretching, squatting, standing and sitting.
 Tasks may involve extended periods of time at a keyboard or workstation.
 Noise level is usually quiet to moderate and at times can be moderate to loud.