JCC Greater Boston is a nonprofit organization where families can access a wide range of learning, fitness, camping, and enrichment resources while connecting with a vibrant local Jewish community. Serving more than 50,000 people each year, we engage more Jews and the people in their lives than almost every other Jewish institution in Boston combined. We offer employees competitive benefits as well as discounts to many of our programs and services.
The Group Fitness and Wellness Manager is responsible for group fitness and wellness operations, programming, and member experience. At the same time, operationally deliver product within established budget and drive to exceed revenue and participation goals. Our goal is to exceed our members' expectations in the areas of member experience, customer service, and achieving their personal goals.
Must hold a current, nationally recognized personal or athletic trainer certification and/or be certified in group fitness. Prior supervisory/management experience is required Experience with fitness industry member management software is desired and or demonstrated ability to learn new software applications Strongly developed customer service skills as demonstrated through prior work experiences are required Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access) Strong written and verbal communications skills are required Current American Red Cross CPR/First Aid/AED for Professional Rescuer is required, training provided if expired Ability to work a flexible schedule to include evenings and weekends is required