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Location and Job Title:

Welcome Desk Representative
Addison-Penzak JCC of Silicon Valley
14855 Oka Road
Suite 201
Los Gatos, CA 95032

Principal Responsibilities:

Position: Welcome Desk Representative

Department:Hospitality

Status: Non-Exempt, Minor- Part-time, At-Will

Supervisor: Director of Operations & Special Projects

Position Summary:

The Welcome Desk is the hub of the JCC and serves as a resource center for all members, guests, and staff. The Welcome Desk Representative's responsibilities are to make sure people are directed to the appropriate departments and to provide people with the answers they need about our events and programming. They deliver beyond our member's expectations, contribute to member retention, and create a friendly and welcoming environment.

All employees of the APJCC are responsible to create relationships with the members to add value to their membership and enhance their sense of belonging with the APJCC community.

Essential Functions:

APJCC is an Equal Employment Opportunity Employer-Minority/Female/Veteran/Disability

Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the right to add, modify, change or rescind the work assignments of different positions and, when possible, to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the APJCC and its employees.

Minimum Qualifications:

Qualifications:

This position is contingent upon the completion and cleared background check of a fingerprint and life scan assessment.

Specialized knowledge, licenses, etc.:

Working Conditions:

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to:

While performing the duties of this job, the work environment can be noisy and you may be working in close proximity with others. This role routinely uses standard office equipment such as phones, computers and printers.

Agency Information:

Amenities include fitness center, heated pool, children's pool, lighted tennis courts, full gymnasium, event auditorium and meeting rooms, athletic field, physical therapy clinic, free parking, childcare, acclaimed preschool for ages 18 months-5 years, day camp, recreation program for children with special needs, birthday parties, teen lounge, Center for Jewish Life & Learning, holiday celebrations, Judaica and Hebrew classes, enrichment classes on a variety of topics for all ages, dance and sports programs for children and adults. Event rentals available.