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Location and Job Title:

Aquatics Associate
Asheville JCC
236 Charlotte St
Asheville, NC 28801

JCC Info:

Asheville JCC

236 Charlotte Street

Asheville NC 28801

Principal Responsibilities:



Classification: Part-time; Hourly, Non-Exempt

Reports To: Aquatic and Wellness Director

Summary: The Aquatics Associate(AA), under the supervision of the Aquatics and Wellness Director, shares in the JCCs commitment to the highest quality of programs while maintaining excellent customer service. The AA is the central point of connection between the JCC and all aquatics program participants. The AA supports the mission of the JCC by ensuring that every individual using the JCC pool receives a warm welcome while also ensuring that a safe and secure environment is maintained at all times.

Minimum Qualifications:

Principal Responsibilities:

Sales and Engagement

The AA is the welcoming face of the JCC and Jewish community to all who make contact with the organization through our aquatics programs. Above all, the AA creates a sense of belonging among JCC members and the greater community, encourages deeper engagement, and promptly acknowledges and addresses all member/community questions and concerns

All JCC Employees are expected to demonstrate:

Initiative: Work independently, efficiently and effectively; look for opportunities to take on more responsibility, seek areas of improvement and exhibit appropriate leadership qualities

Creativity: Think of new ways to improve and streamline workflow

Ownership/Commitment: Take pride in work; accept responsibility for the final outcome; take an active role in maintaining a clean work environment; and look for professional growth opportunities

Reliability: Follow through on projects and responsibilities; good organization and time-management skills; prioritize duties without sacrificing quality

Professional Demeanor: A positive worker and team member; act as a role model; strive to achieve excellence; respect personal and professional boundaries; help to create a positive work environment; deal with conflicts in a respectful and professional manner

Adaptability/Flexibility: Not locked into one way of doing things; eager to learn and apply new techniques; approach problems in a solution-oriented manner; capable of making decisions in a timely manner with due consideration

Motivation: Energetic and enthusiastic; work hard to meet or exceed all job responsibilities; able to stay on task without direct supervision

Affability/Pleasantness: Courteous to customers and other staff; help to create a positive team atmosphere; act in a manner that make others feel comfortable and safe

Self-Awareness: Able to actively receive feedback by listening and integrating feedback to enhance performance; open to suggestions for growth by being able to accept developmental feedback.

Attendance and Punctuality: Prepared to begin work at scheduled time; work until shift is done; arrive to meetings on time; communicate schedule or availability changes as required by supervisor

Communication Skills: Keep lines of communication open with customers, families, advocates, and administration; easily accessible to others

Alignment with culture, values and mission of the JCC; works with others to achieve organizational goals