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Location and Job Title:

Member Services Analyst
Harry and Rose Samson Family JCC
6255 N Santa Monica Blvd
Milwaukee, WI 53217-4353

Principal Responsibilities:

The Harry & Rose Samson Family Jewish Community Center (JCC) is seeking an enthusiastic, organized and detail-oriented Member Services Analyst. Reporting to the Chief Financial Officer, this position is responsible for leading the summer Day Camp Registration and membership renewal processes.Additionally, the Member Services Analyst serves as database manager for the Agency CRM software, Day Camp Campminder and other systems as assigned including program, member and prospective customer analytics. This position is a connector of department teams and data providing strategic insight and analysis streamlining business decisions.

The Member Services Analyst promotes cooperation, participation and harmony within the department and creates a sense of collegiality and professionalism in the team environment. The Member Services Analyst is a part of the JCC staff team and connects the Membership, Camp and the other departments within the JCC through varied forms of communication. They will participate in center-wide organizational tasks and program delivery.

The JCC is a non-profit social services agency founded upon Jewish ethics and values. Committed to meeting the ever-changing needs of the entire community, the JCC strengthens Jewish identity and enriches quality of life through diversified social, educational, recreational, and cultural programs. Operating out of six facilities throughout Wisconsin, the JCC provides the total community with a forum for open dialogue and offers inclusive wellness, education, and community services for members and guests of all backgrounds.

Essential Duties and Responsibilities

CRM Software Duties:

JCC Day Camp Duties:

Membership Administrative Duties:

Additional Responsibilities:

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications:

Qualifications

Knowledge, Skills and Abilities Requirements (KSAs)

Education and/or Experience

Agency Information:

The Harry & Rose Samson Family Jewish Community Center is a non-profit, social service agency founded upon Jewish ethics and values. It is committed to meeting the ever changing needs of the entire Jewish community for strengthening Jewish identity and for enriching the quality of Jewish life.

The Center provides the total community with a forum for open dialogue regarding matters affecting Jewish life here, in Israel and throughout the World. It initiates diversified social, educational, recreational and cultural programs within a Jewish setting.

The JCC is a partner in serving the community with the Milwaukee Jewish Federation, is affiliated with the JCC Association of North America and a Beneficiary agency of the United Way of Greater Milwaukee.