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Location and Job Title:

Member & Guest Services Sales Representative
JCC of Greater Baltimore
3506 Gwynnbrook Ave
Park Heights, MD 21117

Principal Responsibilities:

The Member and Guest Services Department of the Weinberg Park Heights JCC is seeking a dynamic and enthusiastic Member Services Sales Associate to join our team. We are looking for a someone dedicated to creating meaningful experiences for members and guests while delivering the highest quality of service. Retail, sales or hospitality experience a plus. Qualified candidate should be proficient in Microsoft Suite with experience in a customer relationship database (CRM).

If you value customer service and making a positive difference in people's lives, we would love to meet you!

This position is a full time and benefit eligible.


The Member Services Sale Representative is responsible for the promotion and sales of memberships and programs to our current and potential members. The Member Services Sales Representative will develop relationships with prospective members, current member and other groups in the community to grow our membership base.

This person is responsible for being fully knowledgeable about the center and its programs/services, delivers the highest level of service to our members and potential members/guests, exemplifies professionalism, and ensures we adhere to the values and mission of the JCC.

Position Hours:

Monday - Thursday 12pm - 8pm

Sundays 9am - 5pm


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to moderate to loud noise levels.

Physical Demands:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations must be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand for long periods of time; use a computer; talk and hear. The employee may also be required to reach, grab and grip with hands and arms; and stoop, kneel, or crouch. The employee may, at times, be required to lift, pull. While performing the duties of this job, the employee may be required to lift and/or move up to 20 pounds.

This job description is not intended to be all-inclusive, and incumbent will also perform other reasonably related business duties as assigned by supervisor or other management as required.The JCC reserves the right to revise or change job duties as the needs arise.This job description does not constitute a written or implied contract of employment.

Minimum Qualifications:


Agency Information:

JCC membership is like becoming a part of a family, everyone truly is welcome! Drop by and take a tour; you won't believe how many wonderful recreational, educational, social and cultural activities you will find here. There really is something for everyone! Members enjoy a wide variety of benefits including free group fitness classes and use of our Fitness Center, Aquatics Center, Parenting Center, Teen Center and Performing Arts Center. Special member rates save you money on many classes and events as well.