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Location and Job Title:

Membership Director
Springfield JCC
1160 Dickinson St
Springfield, MA 01108

Principal Responsibilities:

Position: Membership Director

Status: Full-time (40 hours per week), Exempt

Supervisor: Chief Operating Officer

Supervises: Welcome Desk Receptionists


Position Summary

The Membership Director is responsible for maintaining and growing a quality membership base for the Springfield JCC. This position develops sales plans, promotions, and membership targets, as well as manages the day-to-day activities of member recruitment and retention. The Membership Director demonstrates excellence in character and customer service, and helps build strong community relationships that align with the mission of the Springfield JCC.

Essential Duties and Responsibilities

Membership Strategy

Community Outreach

Member Services Management

Welcome Desk Supervision

Qualifications


Education/Experience

Bachelor's degree required. 5+ years of full-time experience in marketing, sales, business, and/or customer service. Management experience in the wellness/recreation/hospitality industry is helpful.


Working Conditions

Available to work occasional nights and weekends, as needed.


Minimum Qualifications:

Qualifications


Education/Experience

Bachelor's degree required. 5+ years of full-time experience in marketing, sales, business, and/or customer service. Management experience in the wellness/recreation/hospitality industry is helpful.


Working Conditions

Available to work occasional nights and weekends, as needed.

Salary:

$55000

Agency Information:

Who We Are:

The mission of the Springfield Jewish Community Center enriches community and nurtures wellness through physical, intellectual, social, and spiritual programs and services. The JCC is guided by Jewish values, welcoming and respecting people of all abilities, ages, backgrounds, identities, and faiths.

The Springfield JCC is both a recreational and learning facility. Located on the Longmeadow/Springfield line, the J is a non-profit organization offering programs for all ages, including preschool, youth and teen programs, adult life programs, senior adult life programs, and is home to the JCC Health & Fitness Center. Everyone, including the general public, is welcome at the Springfield JCC.

If you have not seen our facilities, we invite you to take a tour. Stop by or call (413) 739-4715.