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Chief Program Officer
Jewish Federation of Greater Harrisburg
3301 N Front St
Harrisburg, PA 17110

Principal Responsibilities:

The Jewish Federation of Greater Harrisburg (JFGH) serves as the central communal organization that promotes and advances the quality and values of Jewish life in Greater Harrisburg. Our mission is to create a strong and supportive community sheltered under the umbrella of the Federation providing financial, cultural and physical support to the organizations and individual members in the Capital region and internationally, promoting the quality of Jewish life. The Federation is committed to the unity of the Jewish people, strengthening the State of Israel, and meeting the needs of Jews worldwide. Our organization is fully integrated with our community's Jewish Community Center which provides a wide variety of high caliber programming for the entire community at all stages of life, from early childhood education to senior programming and everything in between.
JOB SUMMARY
The Jewish Federation of Greater Harrisburg/JCC seeks an engaging, and strategic leader to become its Chief Program Officer (CPO). The CPO oversees program development, staff oversight, compliance with licensing standards, as well as supervision and implementation of the programs in accordance with the policies and philosophy of the organization. The CPO will ensure that the highest levels of program delivery are met for members and the community served in these programs. The successful candidate must have an authentic passion for the mission and vision of the JCC and broader Jewish life; proven success in community engagement; and experience developing and maintaining meaningful working relationships with community members, partners, and colleagues. The CPO is a part of the organization's management team. The person who takes on this role will be an instrumental leader as we transition to our new campus, the Alexander Grass Campus for Jewish Life. This is an exciting time to join our team!
PRIMARY RESPONSIBILITIES
Key contributor in achieving the organization's strategic goals through participation on the management team.
Develop and sustain relationships with external stakeholders, community service providers, and other project partners.
Lead the creation and development of new and existing member and community programs across departments.
Lead department heads and directors in achieving high program quality and participation within budget.
Work with staff to develop revenue growth opportunities.
Ensure a high level of member and customer service in all departments.
Supervise and mentor team to achieve high levels of communication with program users and members.
Assist direct reports to develop written program plans, and communications plans with members and attendees.
Ensure that JCC programs are adequately staffed and that they have adequate supplies so that our programs maintain excellence in quality and delivery.
Collaborate with the marketing team in the development of marketing tools for the varied programs offered under your supervision.
Play a key role in the planning and execution of JCC/JFGH special events.
Collaborate with other Jewish communal agencies in developing joint programs and community wide activities.
Oversee the annual budget(s) of responsible departments and ensure that fiscal goals are met.
Collaboratively work with the leadership team to ensure proper investments are made in programs that are aligned with the mission and strategic goals of the organization.
Enhance fundraising initiatives through collaboration with development staff and the CEO.
SUPERVISORY RESPONSIBILITY
The following departments report directly to the Chief Program Officer: Early Learning Center, Children & Youth, Summer Day Camp, Sports and Recreation, Fitness Center, Green Hills Swim Club, Senior Adult Programming, Membership/Community Engagement, Drama, PJ Library and other departments or programs as assigned.
Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
Provide guidance and support to all department staff and volunteers through leadership, coaching and positive role modeling.
Plan, prepare, monitor, and coach staff to ensure goals are in alignment with the strategic direction of the organization.
Provide leadership and mentorship while working with multi-disciplinary teams of staff and contribute to a safe, healthy and intellectually stimulating and challenging work environment.
Hire and oversee training and supervision of staff.
Complete performance evaluations for direct reports as well as any other department staff under supervision in consultation and collaboration with their direct supervisors where applicable.
Mentor and develop staff using a supportive and collaborative approach on a consistent basis.
OTHER DUTIES AND RESPONSIBILITIES:
Make independent decisions when necessary.
Be responsive to program user needs and concerns regarding program content and delivery, program materials needed, as well as managing the multiple functions of the individual programs.
Communicate on a regular basis with and support the guidance and direction of the board and Sr. Leadership.
Attend staff meetings and board meetings as requested.
Assist with special projects, events and promotions as needed.
Conducting oneself in a professional manner, as well as following workplace behavioral standards and policies, as outlined in the Employee Handbook, is required.

Minimum Qualifications:

REQUIRED QUALIFICATIONS
B.S. or B.A. plus 5-10 years demonstrated progressive experience in a leadership role related to program planning, development, implementation and evaluation, including expertise in some or all of the following areas: day camp, youth, teens and seniors; OR an equivalent combination of education and experience.
Master's degree preferred.
Prior experience in managing large teams
Strong interpersonal, relationship building and leadership skills.
Critical thinking and analytical skills, with a proven ability to effectively solve problems.
Demonstrated effective written, verbal and interpersonal communication skills; customer service orientation with specific strength in diplomacy and discretion.
Demonstrated ability to work effectively, both independently and as part of a team.
Strong knowledge of Jewish culture and traditions helpful
Competence with Microsoft Office Software and Google Applications.
Ability to communicate effectively in English, both orally and in writing.
Jewish communal experience is an asset.
An ability and willingness to work evenings and weekends.
Must be able to do a considerable amount of walking, standing, bending, and lifting up to 10 lbs., with or without reasonable accommodations.
COMPENSATION/BENEFITS

Position responsibilities may be adjusted based on the previous experience and qualifications of the candidate through discussions with the President & CEO. Annual salary range will be based on experience and qualifications: $110,000 - $135,000.

Salary:

$105,000 - $120,000

Agency Information:

The Jewish Community Center of Greater Harrisburg is dedicated to providing social, cultural, recreational and educational opportunities for people of all ages throughout the greater Harrisburg area.

Programs and services offered within the Jewish Community Center range from Early Childhood to Fitness, Senior Adult Programming to Swimming, Summer Camp to Aerobics.