Location and Job Title:

Social Work Case Manager - Older Adults
Greater Raleigh JCC /Jewish Federation of Greater Raleigh
David R. Kahn Community Campus
12804 Norwood Rd
Raleigh, NC 27613

Principal Responsibilities:

The Jewish Family Services Social Work Case Manager for older adults is responsible for the provision of direct case management including supportive counseling as well as community educational programs for older adults and their families.Social work case management is based on meaningful assessment and then working with clients and families to plan, implement and monitor services that promote client strengths, advance client well-being, achieve their goals and meet their needs. This includes coordinating services and referrals to resources as and advocating for the rights, decisions, strengths and the needs of the clients.

Minimum Qualifications:

Core Functions, Duties, and Responsibilities

Direct Service

• Conduct casework interviews with clients, family members, service providers, and others to obtain information for determining client's service needs and eligibility.
• Identify psycho-social, economic and physical needs of clients; assess client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan, including intervention strategies and setting long and short-term goals.
• Provide ongoing client services by conducting home visits, monitoring delivery of services and quality of care, and reassessing client needs, as well as providing supportive counseling.
• Refer clients to appropriate community medical, emotional, economic and social support organizations; advocate for or assist the client in obtaining such services.
• Refer individuals and families for mental health services as needed; provide referrals for crisis intervention; reports instances of neglect or abuse to the appropriate authorities.
• Explain agency and program rules, regulations and procedures; assist clients in completing required forms and in gathering necessary documentation.
• Assess need and administer financial assistance to JFS clients.
• Work with Holocaust Survivors and their families to obtain and monitor services specifically available to survivors.
  

Indirect Service

• Prepare complete and accurate case notes; writes correspondence, reports and other written materials; input data and prepare statistical reports.
• Collaborate with other JFS staff to meet identified clients' needs
  

Administrative

• Assist as needed in administrative tasks related to delivery of client services.
• Attend JFS and Federation staff meetings
• Provide client-billing information to Federation business office.
• Monitor and track budget.

Experience & Qualifications

• Master level social work degree (MSW) from an Accredited University. LCSW/LCSWA preferred.
• Experience in working with older adults, their caregivers and families.
• Knowledge and experience in client interview and assessment skills as well as collaborative case planning, record keeping principles and practices.
• Knowledge of public and private social services providers and community resources and programs available to clients with identified needs.
• Knowledge of programs and eligibility requirements for the Social Security Administration, State Medicaid, County Social Service and Food Stamps, and other relevant programs.
• Knowledge of appropriate software including: Microsoft Teams, Microsoft Word, Excel, and Outlook and Microsoft PowerPoint
• Experience with planning and leading psycho-educational programs
  
• Strong communications verbal and written skills
• Ability to work on a team; ability to work independently

Salary:

$35,000 - $45,000

Agency Information:

The Jewish Federation of Greater Raleigh is the central hub of Jewish life in Wake County and surrounding areas. The Jewish Federation includes our agencies: Jewish Family Services, Jewish Community Center, Jewish Community Relations Council, and the Jewish Community Foundation. Our agencies of the fulfill the Jewish Federation's mission, Welcome, engage, and enhance Jewish life through connection care, and community. We welcome, respect and value the participation of all people including, multi-faith families, people of all abilities, religious practices, backgrounds, sexual orientation, gender identity, race and socio-economic status.

To learn more about JCC programs and services visit ShalomRaleigh.org.