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Location and Job Title:
Director of Operations
Mayerson JCC of Cincinnati
8485 Ridge Road
Cincinnati, OH 45236
To apply, please send cover letter and resume to Jennifer Kash at firstname.lastname@example.org
The Mayerson JCC connects people so that they can live happier and fuller lives, creating a more vibrant Jewish community. The
JCC helps to foster social connections between its members and guests alike, bringing people together through a wide variety of
programs and events. With an expansive fitness center, highly regarded early childhood school and senior center, arts and
cultural events offered throughout the year, and classes for every age, the JCC connects, enriches, and inspires over 27,000
visitors per month. The JCC welcomes and engages everyone, regardless of race, religion, or ability.
The Director of Operations is responsible for direct oversight of the main operational areas of the Mayerson JCC, including
Facility Operations, Event Rentals, Office Administration, as well as Safety & Security. It is the DO's responsibility to ensure that
the JCC's business is operated to the highest standards in line with the JCC's Mission and Values.
Reporting to the COO and serving as a member of the Management Team, this position's primary responsibility is ensuring
organizational effectiveness and efficiency. The Director of Operations also contributes to the development and implementation
of organizational strategies, policies and practices. This position will also interact from time to time with the Board of Directors.
MORE ABOUT THE ROLE
Directly supervise Facility & Special Projects Manager, Events Manager and Administrative Assistant. These specific
assignments may change based on the JCC's needs.
Responsible for regular annual evaluation of staff under their supervision.
Set, maintain and enforce clear expectations with staff.
Participate in the annual budgeting process for all Departments under their supervision. Review and approve proposed
budgets before presentation to Finance and/or COO and CEO.
Facilitate all construction projects within the facility including those of lessee organizations as needed.
Develop, implement, and understand facility emergency procedures.
Assist in training employees and lessee organizations on the facility's emergency procedures.
Follow organizational procedures in the handling of any emergency situation, including agency policies and guidelines
for dealing with the media.
Make CEO and COO immediately aware of any security issue.
Provide oversight of the facility to ensure it is as safe and risk free as possible.
- This includes issues of facility upkeep, equipment upkeep, equipment storage, etc.
- Maintain a constant focus on service delivery to members.
- Always prioritize member service above other tasks.
- Continually work with staff through training, modeling, and evaluation to create an exemplary service environment.
- Ensure the maintainance of a clean facility and safe environment for our members.
- Make COO aware of any member or guest relations issues that are unresolved or escalating.
Serve as part of the Management Team in developing strategic direction for the JCC.
Foster and support all organizational policies and missions when dealing with other staff, volunteers or members.
Healthy discussion/disagreement on policies is encouraged through appropriate communication with COO.
BENEFITS WE OFFER:
Robust Medical, Dental, and Vision insurance
Talent Management & Professional Development programs and learning opportunities
Competitive 401(k) program with company match and additional contribution opportunities
Complimentary family membership to the Mayerson JCC Fitness Center
Discounts to the onsite Cafe?, Spa, and other programs and services
F.S.A, Employer Matched H.S.A, Life Insurance, Voluntary Short-Term/Long-Term Disability Insurance, 529 College
Savings Plan, Legal Shield plan
Notable Paid Time Off: 15 days vacation, 12 days of sick, in addition to paid Jewish and federal holidays
Business casual dress
Vibrant and collaborative work environment
CANDIDATES SHOULD HAVE THE FOLLOWING SKILLS AND EXPERIENCE
- Minimum of 5 years Management experience required.
- Jewish communal and/or nonprofit experience preferred.
- Experience with overseeing budgets/forecasting required.
- Special skills preferred:
- Strong communication skills
- Excellent technical computer skills - including proficiency with Microsoft Office products o Strong supervisory skills and experience
- Management training and experience
- Bachelors Degree required.
$75,000 - $85,000
The Mayerson JCC is a non-profit, full-service community center that welcomes everyone, regardless of race, religion, or ability. Almost all programs are open to the public. With an expansive fitness center, award-winning early childhood and senior centers, top arts and cultural events, and classes for every age, the J connects, enriches, and inspires over 27,000 visitors per month. Holidays come to life with celebrations and activities for the whole family.