Location and Job Title:

Social Services, Case Manager
Edith & Carl Marks JCH of Bensonhurst
7802 Bay Pkwy
Brooklyn, NY 11214

Principal Responsibilities:

Position Summary:

The case manager will be responsible for assessing, monitoring, and organizing services for clients seeking support from the Marks JCH Social Services department. They will be directly involved in providing resources and assistance; helping clients navigate health services, employment and other benefits available to them. You will be working with social workers, job specialists, domestic violence counselors and other related specialists, offering clients a full-service support system. The case manager must be highly organized, empathetic, compassionate, nonjudgmental, and eager to help vulnerable adults. You will often be the first point of contact for many of the clients, establishing trust and determining need will be essential.

Responsibilities:

• Provide case management, information, and case assistance services, service coordination, referrals, and advocacy related to benefits, entitlements, and housing.
• Provide support and resources for clients; inclusive but not limited to government resources, internal services including cash assistance and community resources.
• Research and refer clients to internal and external resources such as childcare, job development, legal and psychological support and Medicaid/Medicare.
• Advocating and raising awareness on behalf of clients and the needs of the community and local services.
• Assist with program outreach and communication.
• Develop timely responses and interventions for clients', and conduct ongoing evaluations and follow-up.
• Conduct regular record keeping. Ensure maintenance of accurate client records in the database, oversee data collection and entry; complete statistical reporting as needed.

This is a role for someone who'd like to make a tangible difference and leave a lasting impact on the community.

This is a full-time non-exempt position located in Brooklyn, NY. Candidates can expect an annual salary of $50,250 and a comprehensive benefits package including medical and other insurance access, generous time off, and a pension plan. Marks JCH is an equal opportunity employer and does not discriminate qualified candidates on basis of race, religion, political association, ancestry, gender, gender identity, sexual orientation, national origin, socioeconomic class, or other protected status.

Please Send Resume and Cover Letter to Michael Rockman at mrockman@jchb.org

Minimum Qualifications:

Requirements and Qualifications

• Possesses strong spoken and written communication skills; excellent interpersonal skills
• Excellent time management skills; able to synthesize large amounts of information
• Comfortable in a fast-paced, multifaceted environment
• Demonstrated strong commitment client empowerment and working with a diverse population.
• Bachelor's degree in social work, psychology, healthcare or pubic administration and related fields required
• Computer skills using MS Office, Word, Excel, Access, importing/exporting data to/from applications
• Bilingual Russian/English or Cantonese/English are strongly preferred

Salary:

$50250

Agency Information:

Who We Are

The Marks JCH of Bensonhurst, known as the JCH, is a center of community life in Brooklyn, rooted in Jewish values and fostering an inclusive environment. We help at every life stage, providing critical services that lift people out of poverty, as well as innovative programing that educates and inspires our community members. The Marks JCH is a full-scale human service agency, providing social services, older adult services, resettlement support, job placement in addition to being a Jewish community center offering children's, youth, family, and cultural programs. Marks JCH prides itself on its 360-degree holistic service model, providing services for the whole family, meeting the needs of low- and moderate-income New Yorkers, specializing in helping refugees and immigrants.

Department Overview

Marks JCH Department of Social Services team offers a broad spectrum of support designed to help members of vulnerable communities maintain independence, connect with needed resources, and foster meaningful social relationships. Social Services staff play a critical role across the organization, providing expert consultation as client needs emerge. The department's comprehensive services include older adults' programs such as the DFTA-funded Senior Center, a Neighborhood NORC, and Holocaust Survivor Center; a Case Management, Information & Referral Unit including resettlement services. Inspired by Jewish Values, these programs create a holistic framework for stabilizing family units and empowering our clients to thrive.