The Events Coordinator will work closely with the Arts & Culture Team and Special Needs Team, and assist in all aspects of events, memberships, registration and administrative tasks.
Events include year-round author talks, film presentations/talks, educational lectures, recitals, Palm Beach Jewish Film Festival, and the Inclusion Institute. These events may be presented in-person or virtually, occasional evening or weekend.
The Events Coordinator is expected to assist in the renewal of members, recruitment of participants, reporting, coordinating and implementing events. Additionally, the Coordinator will assist and/or register individuals over the phone for specific events. A good phone and email personality is essential for this position.
Essential Duties & Responsibilities:
Operations and Logistics
Answer phone calls and work events while providing exemplary customer service to current, past and potential members and attendees
Research new and possible venues for events
Handle volunteer confirmations and questions as needed
Responsible for vendors relations and management, acquiring quotes, menus and other elements related to logistics
Prepare materials as needed for events
Coordinate hospitality (airfare, hotel reservations, transportation, etc) for speakers as needed
Communicate with high-level members and donors about upcoming events
Enter JCC events onto various community calendars for marketing purposes
Write engaging social media copy for events
Assist individuals with registrations issues, take registrations over the phone, troubleshoot technology issues
Make sure both JCC locations have appropriate marketing materials for upcoming events
Schedule room use for on-site events and Zoom meetings for virtual events
Check-in registrants for events on- and offsite
Manage film festival website
Perform drops of checks/cash payments into on-site location as needed
Prepare and submit payment requests to Accounting
Create invoices for individuals, members or organizations as needed
Track expenses in excel spreadsheets
Utilize CRM software
Experience & Qualifications:
Must have at least 3+ years of relevant experience
High School Diploma or equivalent required; College Degree preferred
Microsoft Word/Excel/Outlook competency
Demonstrable knowledge of Jewish history, tradition, culture preferred
Comfort and ability to cold call prospects
Compelling and thoughtful writer
Feel comfortable asking questions to other members of department
Flexibility with work hours and work location (i.e. Boynton Beach or Palm Beach Gardens campus) need by the business, including evenings and weekend events as needed
Strong attention to detail, customer service skills and a great attitude and desire to help others achieve their goals
Willingness to learn and embrace the culture at the Mandel JCC
Strong people skills - you're approachable, a good listener, and empathetic
Ability to work efficiently, effectively and independently to complete assignments in a fast-paced environment with multiple competing tasks and demands
Ability to work collaboratively with agency staff members to form a positive, supportive team atmosphere, and maintain courteous and professional working relationships with clients, vendors and outside contacts of agency
Reliable form of transportation, ability to work in either JCC location or off-site is required
Experience with a CRM system
Experience with online ticketing and event platforms
$45,000 - $55,000
WHY SHOULD YOU JOIN A JCC?
Jewish Community Centers are multi-service community agencies that provide a wide array of programs, courses, and activities for people of all ages. In addition to stimulating and rewarding work, you'll enjoy a friendly family-like atmosphere that values your mental and physical well-being. JCC employees can use the on-site fitness facilities and take part in all of the programs available. Competitive salaries and generous holiday, vacation, and healthcare plans underscore your importance to the JCC. In a recent survey of JCC employee satisfaction, more than 90 percent of professionals reported enjoying their jobs!
WHY SHOULD YOU JOIN OUR JCC?
The Mandel JCC of the Palm Beaches is committed to a passionate, member and community-centric culture where team members are encouraged to contribute and collaborate leading to a highly engaged JCC family.
Recognizing and investing in our greatest asset, our staff. In addition to providing an engaged work environment, we take pride in the many offerings to our JCC staff as shown below:
OUR JCC WELCOMES ALL PEOPLE
The Mandel JCC of the Palm Beaches does not discriminate against employees or clients on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status or any other characteristic protected by Federal and State law. A non-discrimination clause concerning employment opportunity is incorporated in the Personnel Manual. The Mandel JCC of the Palm Beaches will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
Job Type: Full-time