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Location and Job Title:

Audio-Visual & Technology Coordinator
Jewish Community Center of San Francisco
3200 California Street
San Francisco, CA 94118

Principal Responsibilities:

RESPONSIBILITIES:

AV Support (70%)
  • Primary AV support staff for both onsite and virtual events and meetings.
    • Coordinate and execute building-wide AV support operations, including setup, operation, and dismantling of AV and video conferencing systems.
    • Maintain cleanliness and organization of equipment and associated cables during setup.
    • Act as point for escalation for technical issues and provide timely solutions for ongoing faults.
    • Follow-up on AV requests to verify accuracy and appropriateness of equipment and staffing.
    • Ensure all presentation media is obtained, reviewed, and tested before each event starts.
    • Ensure compliance with safety regulations and standards throughout AV operations.
    • Provide technical support to Production events as necessary.
Equipment Management and Projects (30%)
  • Oversee the building-wide inventory of audio-visual equipment and expendables, covering Fitness center AV equipment, installed AV systems, portable AV systems, and audio paging systems.
  • Manage and support video conferencing systems, including conducting ongoing user training sessions.
  • Manage building-wide Digital Signage equipment and support, ensuring routine maintenance procedures are adhered to.
  • Identify defective or failed equipment and provide timely solutions.
  • Coordinate and schedule regular maintenance of all audio-visual equipment, conducting system checks and audits to ensure optimum functionality.
  • Develop, update, and effectively communicate documentation and processes to enhance user experience and promote self-service.
  • Serve as Project Manager for assigned AV projects.
  • Install and maintain audio-visual equipment including display devices, projectors, televisions, camera systems, video teleconferencing systems, microphones, and speakers.
IT Operations (20%)
  • Oversee assigned daily IT operations, ensuring effective coordination between the JCCSF and our IT provider.
  • Receive and review IT tickets, make approval decisions and seek the necessary information for unresolved issues.
  • Coordinate staff workstation requirements and the building-wide computer replacement schedule.
  • Maintain user-based IT account lists including termination reports, active accounts, and distribution lists.
  • Coordinate cybersecurity training and manage follow-up activities to ensure staff compliance.
  • Coordinate weekly meetings, IT projects and initiatives, including change management, communication, and training.
  • Manage emergency IT equipment and supplies, ensuring readiness for critical situations.
  • Handle IT service vendor accounts and track monthly invoices for accuracy.
  • Reconcile and track IT credit card expenses to maintain financial transparency.
  • Serve as Project manager for assigned IT projects, overseeing their successful implementation and completion.
WORKING CONDITIONS:
This position works on-site in the JCCSF facility.
PHYSICAL REQUIREMENTS:
Ability to lift up to fifty (50) pounds.
Ability to work at extended heights using ladders and aerial lifts.
STATUS:
Benefited, non-exempt
COLLECTIVE BARGAINING UNIT CLASSIFICATION:
Professional III
HOURS:
Full-time. The work schedule includes weekends and evenings, per event calendar and subject to change.

Minimum Qualifications:

REQUIREMENTS:

Salary:

$55,000 - $65,000

Agency Information:

Urban and inclusive, the Jewish Community Center of San Francisco (JCCSF) celebrates our vibrant city and its people. We explore Jewish culture and traditions as a pathway for joyful, meaningful living. We're a community for everyone, using the power of gathering together to share, inspire, support and restore. The JCCSF is located in San Francisco, CA at 3200 California Street (at Presidio).