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Location and Job Title:

Front Desk Community Engagement Team Member
York JCC
2000 Hollywood Dr
York, PA 17403

Principal Responsibilities:

**Currently looking for opener with weekend availability

Part-Time: Weekday hours 4:30am- 10am, Weekend hours 7:30am- 12pm

Overview: You are a key person in providing front line customer service to our members and potential members, upholding the York JCC Mission and Core Values, and generating membership sales.

To apply, please send resume/cover letter to dhettle@yorkjcc.org

General Responsibilities:

Direct sales, processing member applications, upgrades, downgrades and cancellations
Serve as key staff person to conduct tours with prospective members, which includes a sales component to convert visitors into members
Assist with daily retention calls, renewals, and documentation of member requests
Providing front line security by greeting members, ensuring all scans are valid, guests are checked in properly and all entering members are directed to the correct areas
Answering phones, transferring calls, and taking and disseminating messages
Quick and accurate data entry of all program registrations and receipts
Accurately maintaining records and balancing of all monies received and disbursed
Supporting staff by cross selling programs, answering questions, and running rosters
Being a liaison between membership and staff
Assisting with training and coverage of fellow CET members
Attending monthly departmental meetings

Minimum Qualifications:

Minimum Education/Experience:

Customer Service/Sales Experience
High School Diploma
Basic Math Skills
Computer Experience

Minimum Physical Requirements:

Hearing
Vision

Salary:

Under $25,000

Agency Information:

Who We Are

The JCC is a non-profit community center that welcomes the diverse population of York County, regardless of religion, financial or ethnic background. Since 1910 the JCC's role has changed and expanded to reflect the current times. Our staff is committed to providing members and guests with high quality programs and customer service. Included in a membership is the use of the fitness center, over 100 group and water fitness classes each week, lap and family swims, open gym use, family art and gym activities, a relaxation center complete with whirlpool, sauna and steam room, and discounts on fitness, social, and enrichment classes and programs.

The JCC provides programming for:

Wellness & Fitness for all ages
Youth Fitness, Dance & Sports
Children's Education and Child Care
Holocaust Education
Diversity Education
Jewish Cultural Programs
Contemporary Adult Programming