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Location and Job Title:

Fitness Center Supervisor
Kaplen JCC on the Palisades
411 E. Clinton Ave.
Tenafly, NJ 07670

Principal Responsibilities:

To apply, please send cover letter and resume to Raychel Reilly at RReilly@jccotp.org

Under the direction of the Fitness Director, the Fitness Center Supervisor is primarily responsible for the day-to-day operations of 2 state of the art fitness centers. The ideal candidate has significant experience working in the fitness industry, and is looking to grow their career on a management track. If you have strong customer service skills and take a proactive approach to equipment maintenance and staffing this position could be perfect for you! Apply today if you believe you can ensure our clients receive an excellent fitness experience at every visit.

Staffing & Supervision

Ensure the JCC's fitness centers are appropriately staffed
Create monthly schedule and supervise trainers through changes and coverage
Ensure trainers on duty (TOD) job expectations are met through clear communication coaching, and maintaining a culture of accountability
Communicate schedule to staff
Schedule new member onboarding workouts with TOD
Support bi-monthly team meetings with a focus on customer service, communication, professional development, and team morale
Other duties as needed

Equipment

Ensure that the JCC's fitness centers offer safe and functioning equipment
Routine maintenance and testing
Ordering and installation of small equipment repairs
Communication and signage for members and staff
Coordinate with vendors on all repairs that must be outsourced
Monitor and recommend equipment replacement as needed for safety and to keep up with current trends including maintaining current repair log.

Member Experience

Ensure a positive member experience with TOD engagement, floor programming and, excellent customer service
Implement classes, events, etc. which foster sub communities and increase member retention
Teach portions of new trainer onboarding relevant to the fitness center experience
Actively strive to enhance member experience by working with supervisor to update protocol, fitness center layout, clear communication, and ensuring a quick turnaround for repairs
Work cooperatively with membership and other departments in planning programs and special fitness events

Budget

Participate in development of the fitness budget with supervisor
Work with supervisor to set and adhere to monthly budget targets
Keep accurate records and statistics of performance and usage

Minimum Qualifications:

Qualifications & Specialized Skill

Strong customer service skills (outgoing personality, a friendly disposition, self?confidence, and maturity).
Broad knowledge of fitness equipment and body mechanics
Must have flexible schedule
Strong interpersonal and organizational skills
A minimum of 2 years working in the fitness industry
Current CPR, AED and First Aid certification
Current nationally recognized personal training certification
Proficient in use of Microsoft Office Suite
Salesforce experience a plus

Salary:

$35,000 - $45,000

Agency Information:

Kaplen JCC On The Palisades is a welcoming home away from home for all who pass through its front doors. Our 185,000 square foot building plus acres of outside grounds feature 2 fitness centers, an indoor and outdoor aquatics center, group exercise, spin and pilates studios, 2 gymnasiums, tennis and racquet courts, indoor track, a luxurious spa, multiple playgrounds and fields and so much more. The JCC is home to the renowned Thurnauer School of Music, Leonard and Syril Rubin Nursery School, Neil Klatskin Day Camp, and the JCC Dance and Drama Schools. The JCC is also proud to offer extensive, high quality programs and services to adults of all ages, as well as to seniors and individuals with special needs.

VISION

Our vision is to be the center point of Jewish life in our community and to engage all generations in our mission and values.

MISSION
Deeply rooted in Jewish values and tradition, the Kaplen JCC on the Palisades is a vibrant home for the Jewish People that welcomes all and cultivates the social, intellectual, physical and spiritual well-being of the entire community.

VALUES

We are committed to demonstrating the following values and ask respect for these values from those with whom we interact:

COMMUNITY
CONNECTION TO JUDAISM AND ISRAEL
INTEGRITY
QUALITY
RESPECT
RESPONSIBILITY
SAFETY
TIKKUN OLAM (repairing the world)