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Events Coordinator
Mandel JCC of the Palm Beaches
5221 Hood Road
Palm Beach Gardens, FL 33418
Principal Responsibilities:
Position Summary:
The Events Coordinator will work closely with the Arts & Culture Team and Special Needs Team, and assist in all aspects of events, memberships, registration and administrative tasks.
Events include year-round author talks, film presentations/talks, educational lectures, recitals, Palm Beach Jewish Film Festival, and the Inclusion Institute. These events may be presented in-person or virtually, occasional evening or weekend.
The Events Coordinator is expected to assist in the renewal of members, recruitment of participants, reporting, coordinating and implementing events. Additionally, the Coordinator will assist and/or register individuals over the phone for specific events. A good phone and email personality is essential for this position.
Essential Duties & Responsibilities:
Operations and Logistics
- Answer phone calls and work events while providing exemplary customer service to current, past and potential members and attendees
- Research new and possible venues for events
- Handle volunteer confirmations and questions as needed
- Responsible for vendors relations and management, acquiring quotes, menus and other elements related to logistics
- Prepare materials as needed for events
- Coordinate hospitality (airfare, hotel reservations, transportation, etc) for speakers as needed
- Communicate with high-level members and donors about upcoming events
- Enter JCC events onto various community calendars for marketing purposes
- Write engaging social media copy for events
- Assist individuals with registrations issues, take registrations over the phone, troubleshoot technology issues
- Make sure both JCC locations have appropriate marketing materials for upcoming events
- Schedule room use for on-site events and Zoom meetings for virtual events
- Check-in registrants for events on- and offsite
- Manage film festival website
- Perform drops of checks/cash payments into on-site location as needed
- Prepare and submit payment requests to Accounting
- Create invoices for individuals, members or organizations as needed
- Track expenses in excel spreadsheets
- Utilize CRM software
Job Type: Full-time
Salary: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Minimum Qualifications:
- Must have at least 3+ years of relevant experience
- High School Diploma or equivalent required; College Degree preferred
- Microsoft Word/Excel/Outlook competency
- Demonstrable knowledge of Jewish history, tradition, culture preferred
- Comfort and ability to cold call prospects
- Compelling and thoughtful writer
- Feel comfortable asking questions to other members of department
- Flexibility with work hours and work location (i.e. Boynton Beach or Palm Beach Gardens campus) need by the business, including evenings and weekend events as needed
- Strong attention to detail, customer service skills and a great attitude and desire to help others achieve their goals
- Willingness to learn and embrace the culture at the Mandel JCC
- Strong people skills - you're approachable, a good listener, and empathetic
- Ability to work efficiently, effectively and independently to complete assignments in a fast-paced environment with multiple competing tasks and demands
- Ability to work collaboratively with agency staff members to form a positive, supportive team atmosphere, and maintain courteous and professional working relationships with clients, vendors and outside contacts of agency
- Reliable form of transportation, ability to work in either JCC location or off-site is required
- Experience with a CRM system
- Experience with online ticketing and event platforms
Salary:
$45,000 - $55,000
Agency Information:
WHY SHOULD YOU JOIN A JCC?
Jewish Community Centers are multi-service community agencies that provide a wide array of programs, courses, and activities for people of all ages. In addition to stimulating and rewarding work, you'll enjoy a friendly family-like atmosphere that values your mental and physical well-being. JCC employees can use the on-site fitness facilities and take part in all of the programs available. Competitive salaries and generous holiday, vacation, and healthcare plans underscore your importance to the JCC. In a recent survey of JCC employee satisfaction, more than 90 percent of professionals reported enjoying their jobs!
WHY SHOULD YOU JOIN OUR JCC?
The Mandel JCC of the Palm Beaches is committed to a passionate, member and community-centric culture where team members are encouraged to contribute and collaborate leading to a highly engaged JCC family.
Recognizing and investing in our greatest asset, our staff. In addition to providing an engaged work environment, we take pride in the many offerings to our JCC staff as shown below:
- Competitive Pay
- Health Benefits
- Life, AD&D, Short Term Disability
- PTO: Vacation, Sick and Personal Days
- Staff Discount on our Programs
- Professional Development
OUR JCC WELCOMES ALL PEOPLE
The Mandel JCC of the Palm Beaches does not discriminate against employees or clients on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status or any other characteristic protected by Federal and State law.A non-discrimination clause concerning employment opportunity is incorporated in the Personnel Manual.The Mandel JCC of the Palm Beaches will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.