Location and Job Title:

Assistant House Manager (Overhire/On-call)
Jewish Community Center of San Francisco
3200 California Street
San Francisco, CA 94118

Principal Responsibilities:

The JCCSF welcomes applicants from diverse backgrounds, experiences, identities, and abilities. While we're proud to be an organization committed to Jewish culture and traditions, we also embrace and celebrate the diversity of our staff, participants, and the San Francisco community. Bring your enthusiasm, your openness, and your talents - everyone is welcome here.

General Description:

The Assistant House Manager is an over hire, as-needed position that provides house management and customer service support for JCCSF programs and events, working with the Event Operations Manager to ensure the audience has a safe, pleasant experience in the venue.

Responsibilities:

• Facilitate the implementation of front-of-house procedures before, during and following performances including show protocols, safety rules, late seating policies, signage, house lights and air handlers, customer service, and other duties as required.
• Assist in coordinating event-related operational duties with box office, front desk, facilities, stage manager and production booth, as assigned.
• Be a first responder to any audience member needs.
• Function as Lead House Manager for events, as assigned.
• Assist in volunteer usher coordination, as assigned.
• Help coordinate and supervise merchandise and pre-paid parking sales. Help reconcile sales and prepare sales report forms for merchandise.

Minimum Qualifications:

Requirements:

• Two or more years theatrical front of house experience
• Windows Computer and database proficient (Outlook, Excel, Word)
• Professional attire
• CPR certification (or obtained within 60 days of employment)
• Excellent communications and coordinating skills
• Outstanding devotion to customer service
• Cool under pressure, patient and able to work with a variety of personalities
• Must have physical stamina; able to stand and walk for several hours. Accommodations will be made on a case-by-case basis.
• Submit an after-event report, as required

Working conditions:

Onsite job - event working hours / any day of the week, based on event calendar.

Physical requirements:

Candidates must be able to stand for extended periods of time and be comfortable guiding patrons up and down stairs - do repetitive tasks with few breaks

Status :

Non-benefited, non-exempt position

HourS:

Flexible working schedule

Schedule:

Must be able to work nights and weekends.

Health & Safety:

All staff working on-site at JCCSF facilities are required to be fully vaccinated. Employees and applicants requesting exceptions to the JCCSF vaccination policy can contact HR@jccsf.org to discuss accommodations. Masks are required for all staff working with children and are optional for all other fully vaccinated staff. For more details visit our FAQs.

Salary:

$45,000 - $55,000

Agency Information:

Urban and inclusive, the Jewish Community Center of San Francisco (JCCSF) celebrates our vibrant city and its people. We explore Jewish culture and traditions as a pathway for joyful, meaningful living. We're a community for everyone, using the power of gathering together to share, inspire, support and restore. The JCCSF is located in San Francisco, CA at 3200 California Street (at Presidio).